With SafetyNet IT, you can choose the support package
that's right for your business;
The SafetyNet help desk is charged by the hour, which suits businesses with ad hoc IT requirements, who don't require regular support
You get:
- immediate access to remote technical support
- a SafetyNet adviser to fix your problems on your PC or laptop as they occur
- systems support, charged at an hourly rate for any other problems
- call out visits when necessary
The Time Bank suits businesses who want the security of easy access to a professional IT company which understands their needs, without the commitment of a contract. Simply purchase your IT support in advance, in blocks of 10 hours, at a discounted rate, for access to our team of fully certified software engineers.
You get:
- immediate access to remote technical support – as before, plus
- an audit of your current systems
- enhanced technical advice and problem solving by experts who develop an understanding of your system and your business needs
The Total Support package gives complete peace of mind to businesses who need reliable, secure and efficient computer systems. We work closely with your business and everything, from problem solving, to handling critical incidents, like server failure, is included, all for a fixed monthly payment
You get:
- remote technical support, as before, with guaranteed 1 hour response times
- fully inclusive disaster recovery
- reconfiguration of existing networks to increase efficiency and speed
- access to technical experts for all your IT related questions
- regular site visits, planned maintenance checks
